These terms apply to your use of the Reactivators reporting platform (the "Service"). That includes the dashboards for our team, the reports we share with our clients, and the website audits we share with businesses we'd like to work with. By using the Service, you agree to these terms.
1. Your agreement with us
If you have a services agreement with Reactivators, including our general terms and conditions, that agreement applies too. Where it conflicts with these terms, the agreement wins.
2. The Service
Reactivators uses the Service to deliver online marketing services. It collects data from the platforms our clients use, such as Google Analytics, Search Console, Google Ads, Google Business Profile and Meta, and turns it into reports, audits and recommendations.
3. Accounts and access
- Team accounts are by invitation only. Keep your login details to yourself and tell us straight away if you suspect misuse.
- Report links and report passwords are meant for you and your organisation. Don't share them more widely, because anyone with the link and password can see the report.
- We may suspend access if we suspect misuse or a security risk.
4. Connecting your accounts
When you connect, or let us connect, a Google, Meta or WordPress account, you confirm that you have the right to give us that access. We use the access only to provide the Service, as described in our privacy policy. You can withdraw it at any time, through the platform itself or by asking us. The terms of those platforms also apply to your accounts there.
We only publish changes to your website, such as page titles and meta descriptions, through a WordPress connection you have given us, and only after the change has been reviewed and approved.
5. Acceptable use
You may not:
- access parts of the Service, or data, that aren't meant for you;
- disrupt the Service, overload it, or try to get around its security;
- copy, scrape or resell the Service or its reports without our permission;
- use the Service for anything unlawful.
6. Data and intellectual property
Your data stays yours. You allow us to process it to provide the Service. Our privacy policy explains how we handle it. The Service itself, including its software, design and templates, belongs to Reactivators. You may use the reports and audits we share with you within your own organisation.
7. Reports, audits and AI-generated content
- Reports are based on data from third-party platforms. That data can be delayed, incomplete or later revised by the platform, and may differ slightly from what the platform itself shows.
- Some suggestions are made with AI. We review them before use, but they can still contain mistakes. Audits and recommendations are our professional opinion, not a guarantee of rankings, traffic or revenue.
8. Availability and changes
We work to keep the Service available and reliable, but we can't guarantee it will always run without interruption or errors. For example, third-party platforms can change or restrict their APIs. We may improve, change or remove features of the Service.
9. Liability
To the extent the law allows, we are not liable for indirect damage, such as lost profit, lost revenue or lost data. Our total liability is limited to the fees you paid us for the services concerned in the 12 months before the event that caused the damage. These limits don't apply to damage caused by intent or deliberate recklessness on our part, or where the law doesn't allow liability to be limited.
10. Ending your use
You can stop using the Service at any time. When our collaboration ends, we stop collecting data from your connected accounts and delete your data as described in our privacy policy. You can also revoke our access yourself, through the platforms.
11. Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change is significant, we will let our clients know in advance. If you keep using the Service after a change, you accept the new terms.
12. Governing law
Dutch law applies to these terms. Disputes go to the competent court in the district where Reactivators is established, unless mandatory law says otherwise.
13. Contact
Questions about these terms? Email us at support@reactivators.nl.